Navigating, searching and updating Salesforce records without leaving the native email or calendar interface. ![]() The ease of linking inbound/outbound email and calendar items to the Salesforce contacts/leads with special attention to multiple contacts on the From/To/Cc.Įase and completeness of linking inbound/ outbound email/calendar to opportunities and custom objects.Ĭreation of new Salesforce records from within the apps side panel leads, contacts, accounts, opportunities and custom objects, from either email or calendar items. Further, automatic synchronization removes the need for sales representatives to utilize Salesforce at all - instead teams can focus on growing their sales numbers.Įase of use and completeness of the side panel as a fully working Salesforce environment, including interacting with related lists and having a space for the calendar. By removing the need for manual entry, managers can create reports with accurate and current reporting. Readily available, these software automatically integrate sales activity and customer data from a user’s inbox and calendar to their company’s CRM program. Redundant and frustrating, this process lowers representative’s daily sales time as well.įortunately, a vast array of Salesforce email integration solutions are readily available to eliminate this problem. Salesforce requires users to manually enter sales activity and customer data into its system, risking data integrity as representatives transfer data from their email to the CRM. Incomplete and inaccurate data, however, generates unreliable forecasts that limit a manager’s ability to make informed decisions.
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